Loading. Please wait.

Scent Finish®

Where Clean Ends and Fresh Begins.

Privacy Policy

Privacy Policy Effective Date: 2-20-2025Last Updated: 2-20-2025 Scent Finish (“Company,” “we,” “our,” or “us”) operates a residential and commercial cleaning service based in Dallas, Texas. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website (scentfinish.com), book services, or interact with us. By using our services, you...

Privacy Policy

Effective Date: 2-20-2025
Last Updated: 2-20-2025

Scent Finish (“Company,” “we,” “our,” or “us”) operates a residential and commercial cleaning service based in Dallas, Texas. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website (scentfinish.com), book services, or interact with us.

By using our services, you agree to this Privacy Policy.

1. Information We Collect

A. Personal Information

We collect information you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Service address (home or business)

  • Billing address

  • Payment details (processed via secure third-party providers)

  • Booking details (date, time, service type, special instructions)

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and session duration

  • Referral sources

C. Booking & Service Data

When scheduling services, we may collect:

  • Property details (size, rooms, condition)

  • Entry instructions (lockbox, gate code, etc.)

  • Cleaning preferences and notes

2. How We Use Your Information

We use your information to:

  • Schedule and deliver cleaning services

  • Process payments securely

  • Send confirmations, reminders, and updates

  • Provide customer support

  • Improve service quality and user experience

  • Send promotional communications (opt-in only)

  • Prevent fraud and maintain platform security

3. Booking & Payment Processing (Third-Party Integrations)

Scent Finish uses trusted third-party platforms to operate efficiently. These may include:

  • Online booking systems (for scheduling and customer management)

  • Payment processors such as Stripe or Square

  • Email/SMS communication tools

These providers may collect and process your data under their own privacy policies. We only share the information necessary for them to perform their services.

We do not store full credit card information on our servers.

4. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Employees, cleaners, or contractors fulfilling your service

  • Service providers (payment processors, booking platforms, CRM systems)

  • Legal authorities when required by law

  • Business transfers (if Scent Finish is sold or merged)

5. Cookies & Tracking Technologies

We use cookies and tracking tools (such as analytics platforms) to:

  • Improve website performance

  • Understand user behavior

  • Optimize marketing efforts

You can disable cookies in your browser settings.

6. Data Security

We implement commercially reasonable safeguards including:

  • SSL encryption

  • Secure payment gateways

  • Restricted internal data access

However, no method of transmission over the internet is 100% secure.

7. Your Privacy Rights (California Residents – CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal data we collect and how it is used

  • Request access to your data

  • Request deletion of your data

  • Correct inaccurate information

  • Opt out of the sale or sharing of personal data (we do not sell data)

  • Limit use of sensitive personal information

To submit a request, contact us at:
📧 [Insert Email]

We will respond within the timeframes required by law.

8. Texas Privacy Considerations

While Texas currently does not have a comprehensive consumer privacy law equivalent to California’s CCPA, Scent Finish follows best practices to protect your data and provide transparency.

Texas residents may:

  • Request access to their personal information

  • Request corrections or deletion where applicable

  • Opt out of marketing communications at any time

9. Data Retention

We retain your information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

12. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted with a revised “Last Updated” date.

13. Contact Information

Scent Finish
Dallas, Texas
🌐 scentfinish.com
📧 [email protected]
📞 [4699729932]

14. Your Consent

By using our website and services, you consent to this Privacy Policy.